DLR GfR mbH is a company providing reliable, safe and secure aerospace services. We operate and manage the constellation of Galileo satellites in the Galileo Control Center Oberpfaffenhofen on behalf of the European Commission. 
Our company headquarters is located in an area widely known as a holiday destination -  the five-lakes region in Upper Bavaria near Munich. At the space industry location in Oberpfaffenhofen, our around 200 employees work every day in international and interdisciplinary teams on the navigation for the future. Become a part of us!
Inside of the Operations Department we offer the following career option:

Service Level Manager/Proposal Coordinator (m/f/d)

Reference-Nr. 3612020

Your Mission:

As a Service Level Manager/Proposal Coordinator (m/f/d) you will be responsible for tracing of fulfilment of service obligation based on the contractual agreements with GfRs customer and the management and coordination of proposal requests in the Galileo control center in Oberpfaffenhofen.

You will assume the following duties:
  • Setting up and coordinating a bid team in response to a Requests for Proposal (RfP) in Spacecraft Operations domain
  • Developing proposal management documents, including scope, schedule, costs, resources and risk management plans, requirements compliance matrix, proposal outline and presentation to customer, define/update proposal document templates, in compliance with Project Management standards
  • Manage (contractual) relationships with customer and project partners, including potential change requests to the agreed proposal baseline
  • Documenting Lessons Learned and Organisational Procedure Assets on internal bid processes
  • Setting up new projects or providing project management or service management support for existing projects
  • Managing and reporting project schedule, risks, costs and KPIs
  • Generating and tracking of VCDs based on the applicable requirements of the contract
  • Defining together with supply chain management contractual obligations for industrial subcontractors
  • Close coordination with all internal and external I/F for technical and managerial matters
  • Coordination of milestones. Collecting and compiling data packs as well as following up RIDs from customer

Your Qualification:

  • University degree in Engineering, business engineering or similar
  • Good understanding of space and ground infrastructure and design in space projects or comparable experience in technical environments
  • Good communication skills, ability to reduce complexities to essential aspects in interaction with various internal teams, project customer and stakeholders
  • Follow up on statement of compliances and tracing of fulfilment of requirements
  • Experience in contract management or good knowledge about handling of KPIs/SLAs (definition, design, measurement and reporting) are an advantage
  • Independent, proactive team-player, continuous self-learner, hands-on, transparent and solution oriented worker
  • Experience in Project Management or certification (PMP, ITIL, Scrum/Agile or similar) are beneficial
  • Strong Time Management skills and ability to prioritize
  • Readiness to take over responsibility and ownership of a problem
  • Skills in Project Status Reporting
  • Very good knowledge of English

Our Offer:

Collaboration in the European lighthouse project Galileo + trusting and appreciative cooperation in an international environment + international team spirit + 30 days annual leave + compatibility of career and family life e.g. through flexible working time models in the context of company requirements + Extra benefits such as awo lifebalance + a varied personnel development program + individual career options (for example through secondments to partner agencies / enterprises abroad) + employer-financed retirement plan + attractive location with a high recreational value in the five-lakes region near Munich + and much much more ...


We have aroused your interest but you still have questions about the position? Then please contact us!
Contact person Human Resources: Jutta Gahler, recruiting@dlr-gfr.de
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